Embodied Conversational Agents in E-Commerce Applications

  • McBreen H
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Abstract

This section discusses an empirical evaluation of 3D embodied conversational agents, in three interactive VRML e-commerce environments: a cinema box-office, a travel agency and a bank. Results showed participants enjoyed speaking to the agents and expressed a desire...

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McBreen, H. (2006). Embodied Conversational Agents in E-Commerce Applications. In Socially Intelligent Agents (pp. 267–274). Kluwer Academic Publishers. https://doi.org/10.1007/0-306-47373-9_33

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