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A mobile user interface for business knowledge management (BKM)

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2009) 5617 LNCS(PART 1) 22-30
DOI: 10.1007/978-3-642-02556-3_3
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Abstract

In this paper, we introduce an adaptable mobile interface for efficient business knowledge management (BKM). The user (client) via the Helpdesk operator can post a request for consultation to the business Experts and/or web services. The goal is to make business knowledge available on demand at any time and any place. This approach gives faster business problem solutions, more productive expert and/or web services, and high availability of the business knowledge. © 2009 Springer Berlin Heidelberg.

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Davcev, D., Arsic, M., & Ilievski, D. (2009). A mobile user interface for business knowledge management (BKM). In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5617 LNCS, pp. 22–30). https://doi.org/10.1007/978-3-642-02556-3_3

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