The role of information technologies in receivables management

Abstract

This paper is focused on receivables management and possibilities how to use available information technologies. The use of information technologies should make receivables management easier on one hand and on the other hand it makes the processes more efficient. Finally it decreases additional costs and losses connected with enforcing receivables when defaulting debts occur. The situation of use of information technologies is different if the subject is financial or non-financial institution. In the case of financial institution loans providing is core business and the processes and their technical support are more sophisticated than in the case of non-financial institutions whose loan providing as invoices is just a supplement to their core business activities. The paper shows use of information technologies in individual cases but it also emphasizes the use of general results for further decision making process. Results of receivables management are illustrated on the data of the Czech Republic.