Understandable by design: How can products be designed to align with user experience?

Mieczakowski, A., Langdon, P. M., Bracewell, R. H., Patmore, J. J., & Clarkson, P. J. (2012). Understandable by design: How can products be designed to align with user experience? In Designing Inclusive Systems: Designing Inclusion for Real-World Applications (pp. 133–142). Springer London. https://doi.org/10.1007/978-1-4471-2867-0_14