Applying a multicriteria decision model so as to analyse the consequences of failures observed in RCM methodology

Abstract

Competitiveness among organizations, resulting from globalization, has seen to it that the introduction of or improvement in new processes and methodologies has substantially intensified in recent years. In this context, this paper puts forward a model application that incorporates a multicriteria decision approach to RCM (Reliability-centered Maintenance) methodology. In this model, a quantitative analysis of the consequences of failures is presented, which provides the maintenance manager with important data so that management decisions can be taken based on the decision maker's preferences. Thus, the model seeks to contribute to an approach that has become well-established within the maintenance area, since it provides more structured decision making, by using a quantitative multidimensional approach that takes into account the uncertainties associated with the problem. © 2011 Springer-Verlag.