The Artificial Intelligence Application in the Management of Contemporary Organization: Theoretical assumptions, current practices and research review

Abstract

Nowadays the artificial intelligence solutions together with data science and business analytics solutions such as Business Intelligence systems, Big data and data mining play crucial role in the management of many contemporary business organizations. The multitude of its benefits include improvement of the whole management process of business organization and especially the process of decision making, allowing for automation of tasks in many areas. The aim of the paper is to present the role of artificial intelligence solutions in the process of contemporary organization’s management, its theoretical assumptions, development and current practices. The paper also presents authors’ research carried out among the group of 12 respondents. The aim of the study was to find how the benefits and drawbacks of artificial intelligence solutions are perceived by respondents. The foreign research review includes analysis of practices in such areas and branches as production management, logistics, retail trade and financial sector.