Percepción de la motivación de los directives intermedios en tres hospitales de la Región del Maule, Chile

Abstract

Objective: In this work, a questionnaire was designed and perceptions of motivation and demotivation of middle managers in three hospitals in the Region del Maule, Chile were measured. Material and Methods: The fieldwork was carried out between September and October, 2006. A questionnaire that included 57 statements to measure attitude was administered and qualified according to a fivepoint Likert-type scale. The population studied included 125 professionals that supervise roughly 3 800 employees. Results: Ten variables were identified, 5 motivational and 5 demotivational. Notable among the motivational variables are vocation and service-oriented spirit; among the demotivational variables are lack of recognition and commitment. Discussion: It is affirmed that both motivational variables as well as demotivational variables are essentially qualitative and that economic and salary variables are less relevant and less hierarchical.