On managing changes in the ontology-based e-government

Abstract

The increasing complexity of E-Govemment services demands a correspondingly larger effort for management. Today, many system management tasks are often performed manually. This can be time consuming and error-prone. Moreover, it requires a growing number of highly skilled personnel, making E-Govemment systems costly. In this paper, we show how the usage of semantic technologies for describing E-Govemment services can improve the management of changes. We have extended our previous work in ontology evolution, in order to take into account the specificities of ontologies that are used for the description of E-Govemment services. Even though we use the E-Government domain as an example, the approach is general enough to be applied in other domains. © Springer-Verlag 2004.