Examining Barriers to Implementation of Electronic Benefit Transfer (EBT) in Farmers Markets: Perspectives from Market Managers

Abstract

Farmers markets are generally considered one of the healthiest places to purchase food. However, less than 1% of food assistance dollars are redeemed at farmers markets. Because farmers markets have operated historically as cash opera-tions, they are still experimenting and struggling to find ways to redeem electronic food share benefits. Much work on electronic benefit transfer (EBT) has focused on barriers from users' perspectives. Farmers markets have often been overlooked during the transition from food stamps to EBT. This paper takes an in-depth look at barriers and facilitators to successful implementation of EBT at farmers markets from the market manager's per-spective. The researchers interviewed a semi-random geographic sample of farmers market managers across Wisconsin (N=13) to determine if and how the electronic Supplemental Nutrition Assistance Program benefits are redeemed at their market and identify factors that impede or aid EBT redemption. Data were analyzed using grounded theory analysis. Several positive and negative themes emerged from the interviews as factors Journal of Agriculture, Food Systems, and Community Development ISSN: 2152-0801 online www.AgDevJournal.com 142 Volume 6, Issue 3 / Spring 2016 associated with successful EBT programs, includ-ing community support, perceived match of EBT with market mission, stable financing, perceived benefit to vendors, and vendor acceptance of EBT. Farmers markets have the potential to reduce food insecurity through EBT redemption. Understand-ing the main barriers as well as effective strategies for successful implementation of EBT in farmers markets is imperative to realize the full potential of this program. Understanding difficulties from market managers' perspectives is important to inform future policy initiatives to streamline reimbursement at farmers markets.