Opinions of patients on community pharmacy-based blood pressure control counselling model

Abstract

In Poland, 10.5 million people have too high blood pressure and a half of them don’t know about it. Early detection of high blood pressure is critical also in community pharmacy with patients’ full satisfaction and effective collaboration between pharmacists and physicians. So the aim of the study was to assess patients’ opinion on community pharmacy-based practice model for blood pressure screening and counselling in Poznan (Poland). 96.9% of patients felt that the service met their expectations. An average level of patients’ knowledge was significantly improved after the education session (p < 0.0001). Obese people assessed the value of professional counselling at significantly lower level (p = 0.0311). Individuals who abused alcohol were less likely to appreciate the comprehensibility of education (p = 0.0267). In general, the community pharmacy-based blood pressure control counselling model met the patients’ expectations and resulted in patient satisfaction with the service.