Smart work workbench; Integrated tool for IT services planning, management, execution and evaluation

Abstract

Smart Service Workbench (SSW) is an integrated tool devoted to support business processes in distributed IT environment based on Service Oriented Architecture (SOA) paradigm. The tool's scope of functionalities is divided into modules that cover the whole process starting from the arrival of service request and ending with a return results of request. The latter is assumed to be a service composed of well-defined components available in predefined and staging repository. The tool's modules are responsible for requirements analysis, services choice or service composition, communication and computational resources allocation in distributed environment as well as for resources utilization monitoring to services quality and security evaluation purposes. © 2011 Springer-Verlag Berlin Heidelberg.