Guiding patients in the hospital

Abstract

Automated patient guidance in a hospital can be a helpful service for outpatients. In fact, they often need to move independently to reach locations where medical cares are provided. The provision of such a guidance service motivated the development of MobiDay, a mobile advisory system for patients. A live user experiment of the first version of MobiDay revealed some shortcomings that stimulated the design of a new improved version that is illustrated in this paper. The new system focus on the exploitation of a workflow management system and on the usage of multiple and distributed user interfaces. © 2012 Springer-Verlag.