Post-Occupancy Evaluation and Organizational Development: The Experience of the United States Postal Service

Farbstein, J., Schermer, B., Kantrowitz, M., & Hughes-Caley, J. (1989). Post-Occupancy Evaluation and Organizational Development: The Experience of the United States Postal Service. In Building Evaluation (pp. 327–338). Springer US. https://doi.org/10.1007/978-1-4899-3722-3_25