Smart Planning - Approaching the Characteristics of a Valid, Balanced Transport Round

Abstract

Road Freight Transport (RFT) companies represent 37,200 companies and roughly 420,000 employees. This sector is confronted by strong competition and growing pressure from customers and suppliers, tight delivery times, exacerbated flexibility, etc. In parallel, they are required to fulfill performance duties in terms of preventing risks of occupational accidents and diseases. In 2016, CNAM statistics reports 70 deaths per year, 3,000,000 work days lost, an average 6 work days lost per employee, an index of frequency (73‰). The planner builds the transport rounds by integrating at best all dimensions (regulation, economic, environmental and prevention of health and safety of their employees). In this context, the Smart Planning project aims to develop a computer system to help create more balanced planning. The purpose of this paper is to present the first results. It proposes, with an ergonomic analysis, to identify the prescribed and tacit constraints manipulated by the planners in two companies. A questionnaire is drawn up to validate and enrich the data on the health and safety dimension. This study is not a business case; it is ergonomic analysis to validate different determinants identified (health and safety) and investigates the assessment of these determinants and their possible consideration during planning.