Job Satisfaction Factors Among University Staff Officers in an Emerging Economy: The Case of Sri Lanka

Abstract

Job satisfaction is an important attribute which organization desire of their employees. In higher education context, if nonacademic employees are not satisfied with their motivation factors, employee performance is very low, and inefficiency is increased. According to that, the purpose of this study was to identify factors that are most influencing on the job satisfaction of staff officers of state universities in Sri Lanka. This paper reviews the literature on single and multiple studies concerned about the job satisfaction and formulated the conceptual model. Mainly, researcher formulated the three dimensions as independent variables, namely, psychological factors, environmental factors, and work relationship, and work-life balance and job satisfaction have been taken as the dependent variables. The research method applied in this study is descriptive survey method. The researcher used questionnaire as the main instrument for this study. Multiple regression analysis method was used to measure the impact of identified job satisfiers on staff officers’ job satisfaction. Results of his study indicate that there was positive relationship between satisfier factors and job satisfaction and there was an impact of identified job satisfiers on overall job satisfaction. Psychological factors have by far been the greatest influence on staff officers’ job satisfaction. The correlation analysis revealed that there is a positive relationship between three main dimensions and job satisfaction. The study offers practical suggestions to the educational institutions and human resource managers on how to increase the job satisfaction and organization performance.