The Logistics 4.0 Implementation Supported by the Balanced Scorecard Method

Abstract

Purpose: The main purpose of this research was to develop a strategy supporting effectively the implementation of the Logistics 4.0. concept dedicated to small and medium transport enterprises. Design/Methodology/Approach: The research process consisted of the theoretical and the empirical parts. The analysis of the current literature about the main assumptions of the Logistics 4.0 and methods of strategy building was conducted in the theoretical part. The model of the strategy map based on the Balanced Scorecard method was developed in the empirical part. Findings: The proposed model supports the implementation of new solutions that use new technologies for modern communication and information transfer as well as limiting the main threats associated with them. Implementation of the Logistics 4.0 is a real challenge especially for small and medium enterprises due to the high costs of new technologies introduction and the necessary infrastructure. Therefore, solutions that support the implementation of the Logistics 4.0 are particularly important, increasing the effectiveness of its implementation and reducing the risk of liquidity loss. The model allows the implementation of Logistics 4.0 to be easily monitored and controlled and efficiency to be increased. Practical Implications: The proposed model is a simple solution that can be easily applied in small and medium transport enterprises in practice. Its implementation costs are low. Originality/Value: The presented research is a part of a large own study which main goal is to investigate the possibility of applying existing management methods and developing new methods for the effective implementation of the Industry 4.0 concept in practice. Keywords: Logistics 4.0, Industry 4.0, Balanced Scorecard (BSC), transport company, strategy, strategy map. JEL codes: M2, M11, L60. Paper type: Research article.