Outsourcing (Logistics) Services and Supply Chain Efficiency – A Critical Review of Outsourcing Function in Mukwano Group of Companies

Abstract

The paper is concerned with how outsourcing impacts overall organizational performance in general, without highlighting a specific sector or industry. The paper further examines the various approaches and terminologies used by organizations and explores possible options on adoption of such approaches. The current market is then analyzed and discussed regarding the impact of outsourcing decisions on organizations. A number of outsourced activities with selected sector-led organisations are investigated and presented, and offer guidelines on deciding what to and what not to outsource in developing countries; and this is compared with existing literature on outsourcing decisions in the developed world before recommendations are made. The paper concludes by projecting the likely future trends in the field of outsourcing in general and makes recommendations and conclusions on how organisations can move forward with the outsourcing function.