Information hindrances and communication barriers in project interactions

Abstract

The article considers information interference and communication barriers in the project interactions of a commercial enterprise: distortion and loss of information, its lack in feedback channels; filters are identified through which the “Project Manager - Executor” information passes through the investigated enterprise (in terms of importance); a pragmatic filter was used in the way of official information from the source to the recipient, which showed that two main reasons prevent the use of such information, as the managers of the investigated commercial enterprise point out: “lack of time and high workload with current problems”. It is proved that distortion of messages, information overloads and unsatisfactory structure of the organization are barriers to effective organizational communications, including in project management. A general scheme for assessing the social and economic efficiency of communications in project management is presented. A model of communication management by processes for the project of a commercial enterprise was developed.