Methodology for assessment of electronic payment systems in transport using AHP method

Abstract

The article deals with the choice of electronic payment systems in public transport. In this case, one of the expert methods of multicriteria evaluation of variants must be used. The Analytical Hierarchy Process method [1] was selected for evaluating the variants of electronic payment systems. This method is currently one of the most frequently used multicriteria assessment methods thanks its completeness, simplicity and wide range of uses. The method AHP uses the decomposition of a complex unstructured situation into individual criteria, which are arranged in a hierarchical structure. This method was used to determine the weights of criteria that were set based on both carrier and passenger requirements. Paired comparison method was used at each level of the hierarchical structure to compare each criterion with the other criteria. The result of the comparison is the weight of the individual criteria. In the next subchapters of the article partial evaluation of variants of electronic payment systems was made, the synthesis of these evaluations was presented and the most suitable variant was chosen. Finally, the advantages and disadvantages of the AHP method and the recommendations regarding its use in practice are mentioned.