A Storytelling Smart-City Approach to Further Cross-Regional Tourism

Abstract

Museums are crucial elements of regional and local cultural offerings and can play a major role in tourism-related, educational, economical and urban-planning policies. To increase visitor numbers and thus further cultural exchange between regions and economical profit, we provide insight to a storytelling-based smart-city approach that routes users between the age of 14–25 years across 8 museums along the Dutch-German border using both Informations and communications technology (ICT) and gamification as part of the Rhhijnland.Xperiences project. Creating an appealing user-experience is a key-objective as the users motivation to continue his journey between the museums will highly depend on it. Each visit at one location facilitates the longing for visiting the next museum in the network. This approach is applicable to various other sets of institutions or points-of-interest (POI). The project itself is yet in a development stage and its product will be released by 2020.