Hostile work environment: “Is it just me or is it chilly in here?”

Abstract

This chapter is concerned with employer-employee relationships in a hostile work environment. We propose a conceptual model to explore the antecedents and outcomes of hostile work environments, considering possible interactions between personality traits and situational conditions and incorporating contextual factors as moderators. Drawing on stakeholder theory, we recommend measures which can help minimize the negative impacts of hostile work environments on individuals and organizations.