Critical success factors for ERP life cycle implementation

Abstract

ERP implementations are complex undertakings. The purpose of this study is to establish ERP implementation model in China firms based on project life cycle theory. ERP implementation is an information system project. Drawing from literature research, case research, experts- interview, questionnaire investigation, a critical success factors model is developed that posits that ERP implementation is mostly influenced by top manager support, project champion, external experts, education & training, accuracy of data, project management factors. The research, divided the project of ERP implementation into programming, executive, stabilization, ascending four phases based on project life cycle, investigates the critical success factors in ERP implementation to provide a better understanding of the key factors leading to implementation success when planning ERP implementation projects and also provides researchers with a foundation for further empirical research.