A study on evaluation of organizational performance considering the workers and facilities

Abstract

This paper proposes a methodology to evaluate organizational performance. Developed system defines workers, facilities, activity models and production strategy. Evaluation of organizational performance is done through the following processes: (1) create the enterprise model and strategy, (2) calculate work plan by optimizing the weights of each strategy, (3) compare the basic scenario to the scenario when a situation changes. The system proposes a work plan by genetic algorithm. The plan minimizes the total cost in doing the work activities considering the weight of each production strategy. The proposed methodology is applied to some sample scenarios in a fabrication shop. Results show that the methodology can evaluate organizational performance successfully by analyzing the work plan. In addition, the methodology also evaluates the effect of improving organization and sudden trouble quantitatively. © Springer-Verlag London 2013.