A case study on improvement of student evaluation of university teaching

Abstract

The study is to bring up the current issues on student evaluation of university teaching and to find a way to improve the evaluation. For this, the survey was conducted with a sample of 1,690 students and 24 professors were interviewed from W university. The results are as follows. Most of students and instructors agreed to the necessity of the course evaluation and revelation of the evaluation results. However, the evaluation method and the use of the evaluation results are recognized as problematic. Findings suggest that development of valid evaluation instruments, provision of full information related to course evaluation and the active use of evaluation results by establishing a supporting and management system. © 2011 Springer-Verlag.