The Informed Consent Process for Therapeutic Communication in Clinical Videoconferencing

Abstract

Purpose: This chapter addresses important issues related to the process and content of informed consent when providing services via clinical videoconferencing (CV). Relevant differences between in-person services and CV services are highlighted for modifying the informed consent form (ICF) and consenting process. ICF modifications are also considered regarding the various settings and contexts within CV services. The chapter also highlights helpful ground rules for communication in CV contexts. Context: The information contained in this chapter is necessary for providers because they have an ethical responsibility to provide patients with information regarding services and therapy, the potential benefits and risks of CV, and the differences between in-person services and services delivered via CV related to the unique medium of communication. The chapter also contains helpful information for providers new to CV regarding avoidable but common missteps in patient/provider communication. (PsycINFO Database Record (c) 2019 APA, all rights reserved)