User Experience in Kiosk Application for Traceability of Fishery Products

Abstract

Nowadays it is very important to understand the origins of most products because there is an increased product quality challenge and awareness from the customers about environmental and social aspects. Food traceability information must reach customers where they need to choose which products to buy. One of the best ways to provide this traceability information for the customers is to add kiosks on the points of sale of those products. This paper describes the development of Fish products traceability kiosk user interface and experience, in the scope of ValorMar R&D project, that will allow all kiosk devices in a supermarket, shop or other type of point of sale, to consult an online RESTfull API about the traceability of fish product lots. At the end of this development stage, a System Usability Scale questionnaire has been deployed to test the usability of this kiosk application, which was well accepted by the majority of the participants.