Learning methods to improve communication skills in health professional student: a literature review

Abstract

Background: Effective communication is one of patient safety’s foundations that health workers must consider. Poor communication will impact both patients and health professionals. Health profession students have to comprehend communication skills to improve patient safety when providing care for the patient. They have learned effective communication from the education stage through various learning strategies. This study aims to identify multiple learning methods to improve effective communication learning in health professional students. Methods: This study is a literature review by looking for the main article according to the inclusion criteria of effective learning and communication methods for health professional students. The search was conducted on several databases with ScienceDirect 32,322, Ebsco 1,644, ProQuest 48,449, and SpringerNature 4,994 articles. The result was that nine articles were screened with the PRISMA chart guide. Results: The results showed that several learning methods such as simulation with a standardized patient, role play with standardized family, experiential learning, cooperative learning, simulation with virtual reality, peer review method, video recording and standardized patient feedback, and specific feedback used to improved communication skills in the health professional students. Conclusion: These methods can improve the communication skills of health professional students, which is the key to supporting patient safety, and there are many challenges and facilities during communication learning proses.