Pervasive smart destinations

Abstract

In the current competitive environment, the maturation of worldwide markets, lead companies to rethink and align new business strategies that allow them to be more competitive. To be competitive in contemporary society is to be hostage to the use of adopted information and communication technologies. Technological advances lead to the creation of new opportunities in all areas, including tourism. These transformations require managers to position themselves against the current reality. The current challenges point at the evolution of tourism, more specifically to the path from the evolution of touristic destinations to smart destinations. In this study, we propose a framework for a system that obtains tourist trends and provides touristic information through the use of beacons and a cloud service.