Comunicação competente - Visão de enfermeiros especialistas em comunicação

Abstract

Objective: To perceive the meaning of competent communication to nurses who are communication-expert nursing professors. Methods: This is a qualitative exploratory study using the following guiding question: "What is competent communication?" Data analysis was performed by means of Content Analysis. Results: Competent communication is an interpersonal process that must achieve the communicators. objectives. It presupposes basic communication knowledge, and that the individuals involved are aware of verbal and non verbal signs during interaction. It also requires clarity and objectivity, promotes self-knowledge and enables a more authentic life. Conclusions: These meanings for communicative competence point out the need for technical and human preparation, as well as the importance of listening and having an accurate perception of others, and the possibility of using that learning as an investment in self-knowledge and as a support for respecting those around us.