Enterprise content management in the cloud

Abstract

At present the attention of many organizations concentrates to the Enterprise Content Management system (ECM). Unstructured content grows exponentially, and Enterprise Content Management system helps to capture, store, manage, integrate and deliver all forms of content across the company. Today, decision makers have possibility to move ECM systems to the cloud and take advantages of cloud computing. Cloud solution can provide a crucial competitive advantage. For example, it can reduce fixed IT department cost and ensure faster ECM implementation. To achieve the maximum level of benefits from implementation of ECM in the cloud it is important to understand all possibilities and actions during the implementation. In this paper, the general model of the ECM implementation in the cloud is proposed and described. The risk may relate to all aspects of the implementation, such as cost, schedule or quality. This is the reason why the introduced model places emphasize on risk. The aim of the article is to identify risks of the ECM implementation in the cloud and quantify the impact of risk. The article is focused on the Monte Carlo method. Monte Carlo method is a technique that uses random numbers and probability to solve problems. Based on interviews with an IT managers there is created an example of possible scenarios and the risk is evaluated using the Monte Carlo method.