Critical Success Factors of E-Learning in Higher Education Using Social Media

Abstract

The aim of this study is to identify the critical success factors that impact the using of social media as elearning tools. We conduct a literature review study to identify the factors by collecting fifteen papers from reputable database journal such as emerald, educause, Science Direct, and Google Scholar. We are using “elearning in higher education using social media” as a keyword. After we reviewed and analyzed the abstract of each paper, we selected fifteen papers that are related with our topic. We found that Collaborative, Interaction, Sharing, easy access to information, Cost reducing, Discussion, Efficiency, Transparency, and Interactivity as critical success factors impact the use of social media in e-learning. Further research can be conducted to validate our finding by developing an instrument and take a survey in higher education in Indonesia.