Methodological approach and software tools for the hospital systems

Abstract

In this chapter, we present a modelling methodology for the hospital systems. This methodology has been developed to design decision making aid tools based on various resolution methods (mathematical formalization, simulation, etc...), which all begin by the formalization of a knowledge model (knowledge formalization) related to the studied system. We present the different steps to follow from the knowledge model to the design of decision making aid tools, along with two applications concerning a surgical unit and an obstetrical unit. © 2009 Springer-Verlag Berlin Heidelberg.