Affordances and gestural interaction on multi-touch interface systems: Building new mental models

Abstract

This paper investigates users' gestural interaction mental models using touch screen technology for the first time. The research used Think-aloud Protocol technique for behavioral observation while performing tasks on two different Apps using an Ipad2 device. The tasks helped perceive users' recognition of functionality and gestural responses for each objective completion. The conclusions based on the observed results are discussed through mental model directives and Buxton and Spool theories of innovation and factors to achieve high acceptance of users on new technology. © 2014 Springer International Publishing Switzerland.