Relationship between emotional labor behavior and burnout level of football coaches

Abstract

In the scope of this research, it is aimed to determine emotional labor behavior and burnout level of football coaches and to examine the relationship between them. In this study conducted in relational survey model, Emotional Labor Scale developed by Diefendorff et al. (2005) and adapted to Turkish by Basım and Beğenirbaş (2012), and Maslach Burnout Sclae developed by Maslach and Jackson (1981) and adapted to Turkish by Ergin (1992) were applied to 321 voluntary participants. Descriptive statistics (number of participants, minimum, maximum, mean, standard deviation) regarding emotional labor and burnout levels of participants were calculated. Besides, pearson correlation coefficient was calculated with the aim of determining the level of relation between the sub-dimensions of emotional labor and burnout. p significance level in difference tests was taken as 0,05. Research results showed that burnout levels of coaches were low; as the sub-dimensions of emotional labor scale, the factors of deep acting and genuine emotions were high, and the factor of surface acting was low. According to the correlation results, it was determined that there was a low level negative relation between their burnout levels and surface acting behavior and a low level positive significant relation between deep acting behavior and genuine emotions.