The Impact of Communication Technology on Family Dynamics

Abstract

Purpose: This study sought to investigate the impact of communication technology on family dynamics. Methodology: The study adopted a desktop research methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library. Findings: The findings reveal that there exists a contextual and methodological gap relating to the impact of communication technology on family dynamics. Preliminary empirical review revealed that communication technology had a profound and complex impact on family dynamics, highlighting both its benefits and challenges. It found that technology often led to decreased face-to-face interactions and increased feelings of isolation, negatively affecting relationship satisfaction and increasing conflicts. Parents' technology use played a crucial role, with active mediation and co-viewing fostering a cohesive family environment, while excessive use by adolescents was linked to anxiety and depression. The study emphasized the need for balanced technology use, recommending open communication, clear guidelines, and "tech-free" zones to enhance family relationships and well-being. Unique Contribution to Theory, Practice and Policy: The Social Information Processing Theory, Family Systems Theory and Media Richness Theory may be used to anchor future studies on the impact of communication technology on family dynamics. The study contributed to theoretical knowledge by introducing concepts like "technoference" and emphasizing the socio-cultural context of technology use. It provided practical guidelines for family therapists and counselors to manage technology use within families, such as setting boundaries and promoting face-to-face interactions. The study also recommended that policymakers develop educational programs for digital literacy, encourage workplaces to respect family time, and collaborate with technology companies to create features supporting healthy technology use. Additionally, it highlighted the need for ongoing research funding to explore the impact of emerging technologies on family dynamics.