The Relationships between Interpersonal Communication, Task Design and Job Performance

Abstract

This study aims to investigate the relationship between interpersonal communication and task design towards job performance  among employees from one of the Malaysian manufacturing company. The data is obtained from 152 employees from different levels of position. Both of hypotheses have been accepted based on the regression analysis results. Therefore, factors namely interpersonal communication and task design are found to be positively related with job performance among employees in this company. In detail, job performance is significantly related to interpersonal communication (r=.53) as well as task design (r=.54).  As a conclusion, the management needs to enforce a good level of interpersonal communication and task design in order to increase the employees' performance level.