Sentiment Analysis of the Indonesian Police Mobile Brigade Corps Based on Twitter Posts Using the SVM and NB Methods

Abstract

The Brimob Corps is a special police force, just like the special military detachments held by the TNI such as Paskhas and so on. At present brigade corps police national is busy being discussed in the real world and cyberspace, especially on social media twitter. Many opinions about the brigade corps police national so there are positive and negative opinions. Social media twitter is now one places to spread information about brigade corps police national. This study cases uses text mining techniques with support vector machine (SVM) method which aims to classify public sentiments towards brigade corps police national on twitter. The dataset used is tweet in Indonesian with keyword "Brimob" with a total dataset of 1000 tweets. Text mining, transform, tokenize, stemming, and classification, etc. techniques are useful for building classification and analysis of sentiment. RapidMiner and Gataframework are also used to help create sentiment analysis to measure classification values. Accuracy values obtained with support vector machine (SVM) approach 86,96%, with precision values of 86,96%, and recall values of 86,96%.