The factors affecting partnership quality of hospital information systems outsourcing of PACS

Abstract

The purpose of this study is to investigate the determinants of outsourcing partnership between clients and providers in hospital outsourcing projects, and it also explores the relationship between the quality of outsourcing partnership and the success of outsourcing. Subjects of the survey were the medical centers that involved in PACS projects in Taiwan. A total of 97 valid questionnaires were analyzed in this study by the partial least squares to test related hypotheses. The results indicated that there is a positive correlation between the following variables: (1) shared knowledge and mutual benefits (2) mutual dependency and mutual benefits (3) mutual dependency and commitment (4) mutual dependency and predisposition (5) organizational linkage and commitment (6) organizational linkage and predisposition (7) commitment and outsourcing success.