Supporting inter-administration cooperation: The EU-PUBLI.com approach

Abstract

A deeper cooperation among Public Administrations (PAs) could prevent or at least reduce the inefficient provision of complex administrative services typically suffered by individual citizens and organizations. For this aim Information and Communication Technologies (ICTs) can be adopted for the design and implementation of a cooperative architecture providing an information system in which the distributed, independent PAs participate by exchanging services each other. A technological infrastructure based on e-Services, which, through the interconnection at application level of the different PA information systems, could (semi-)automate complex processes and intensify the communication among PA employees, is currently under development in the IST EU-PUBLI.com project: the context and the requirements as well as the architecture are presented in this paper. © Springer-Verlag Berlin Heidelberg 2004.