Analisis dan Perancangan Sistem Personalisasi dan Monitoring SLA (Service Level Agreement) Berbasiskan NFC (Near Field Communication) Studi Kasus Akses Kontrol Vendor ke Perangkat Bts (Base Transceiver Station)

Abstract

NFC ( Near Field Communication ) is one of the communication technologies between the latest gadgets that use RFID ( Radio Frequency Identification ) systems to exchange data at close range, about 4 inches. NFC ( Near Field Communication ) technology, is the principle of standard wireless communication that allows two devices to exchange data when in a position close to one another. The purpose of this research is to analyze and design a personalization system for vendors by utilizing NFC ( Near Field Communication ) technology that can facilitate vendors to access the doors of BTS ( Base Tranceiver Station ) devices and at the same time help telecommunications operators in monitoring SLAs ( Service Level Agreement ) for every vendor who does troubleshooting directly to a BTS ( Base Tranceiver Station ) device, so that vendor performance can be monitored. In addition, it also helps interested parties (in this case, the telecommunications operator management) in evaluating the performance of a vendor. Key words : NFC, BTS, SLA