Adapting performance and emotional support feedback to cultural differences

Citations of this article
Mendeley users who have this article in their library.
Get full text


This paper investigates adaptation of feedback to learners' cultural backgrounds. First, we investigate how to portray the cultural background of a learner. Second, we present a qualitative focus-group study, investigating how participants from different cultures believe culture affects the kind of feedback given to a learner. Finally, we present an empirical study on how humans adapt feedback based on the cultural background of learners to inspire an algorithm. Our investigations resulted in a set of stories which can be used to reliably portray a person's culture when investigating cultural adaptation in indirect experiments and user as wizard studies. They also provided insights into the adaptations people make to cultural differences.

Author supplied keywords




Sidi-Ali, M. A., Masthoff, J., Dennis, M., Kopecky, J., & Beacham, N. (2019). Adapting performance and emotional support feedback to cultural differences. In ACM UMAP 2019 - Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (pp. 318–326). Association for Computing Machinery, Inc.

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free