Abstract
Companies subjected to pervasive need for "innovation" that reigns in the mobile market, to schedules and limited budgets; require more effective ways to adapt processes that excel the user experience (UX) to the corporate world pressure. Regardless of the design methodology and its suitability, the most important is to uncover how and where the user's voice takes place in this process, according to User-Centered Design approach, This study aims to compare antagonistic ways of considering the user's voice and asks to what extent the principles of ISO 924120/2010 are respected on behalf of the end user of the product in one of the most currently used methodologies, Scrum. © 2014 Springer International Publishing Switzerland.
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Chammas, A., Quaresma, M., & Mont’Alvão, C. R. (2014). An analysis of design methodologies of interactive system for mobiles. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8518 LNCS, pp. 213–222). Springer Verlag. https://doi.org/10.1007/978-3-319-07626-3_20
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