One-stop-shop model involves integration or amalgamation of related public services to someway render these services seem seamless to service seekers.
CITATION STYLE
Onyango, G. (2017). One-Step-Shop in Service Delivery in Kenya. In Global Encyclopedia of Public Administration, Public Policy, and Governance (pp. 1–9). Springer International Publishing. https://doi.org/10.1007/978-3-319-31816-5_3308-1
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