Specification technique for augmented reality based product service systems

Abstract

As one of the key technologies of digitalization, Augmented Reality (AR) provides significant innovation potentials for the product service business. However, the design of AR-based product service systems proves to be challenging due to interdependencies of product, service and AR functionalities. In this paper, a semi-formal, domain-spanning specification technique is presented. It helps companies to systematically create concepts for product service systems, taking into account the technology-specific requirements of AR, and enables a transparent communication between the domains involved.