Decision support systems classification in industry

Abstract

This research has presented a discussion of related literature on decision support systems (DSS) and its role in production systems. The first part of the research presents DSS and how this has evolved until 2010. The next part of the research provides a discussion of the decision making process and the data mining phases as these relate to DSS. The last part of the research presents further discussion of DSS and various perspectives on the criteria that could be used for DSS. The criteria in the classification of DSS includes the following: user relationship; orientation; scope of use; type and frequency of decision making; mode of assistance; focus area; objective; capacity; degree of guidance; and, degree of non-procedurality. The research also included a discussion of industry 4.0, which is known as the fourth revolution in the industry.