You have now understood everything and are ready to use the new concepts and methods. But do you now have the problem that you need some like-minded people to work with or still have to convince your superiors? If so, read on and learn the basics of the theory of motivation as a springboard to winning over your target individuals. You will learn how to tackle your comrades-atarms and get acquainted with some tactics that you can use to convince others of the virtues of usability, user experience and customer experience. To conclude I would like to send you on your way with some studies and statistics that you can include in your presentations.
CITATION STYLE
Robier, J. (2016). System Customer Persuasion. In Management for Professionals (Vol. Part F328, pp. 105–119). Springer Nature. https://doi.org/10.1007/978-3-319-21062-9_5
Mendeley helps you to discover research relevant for your work.