Using Simulation to Improve Container Depot Operations

Abstract

This chapter will discuss a discrete-event simulation project in terms of both technical development and outcomes, and the effects on the project members involved in terms of lessons learned and professional growth. A holistic dissection of these fundamental aspects of a typical simulation project is rarely seen though almost always experienced. The chapter will also focus on the international aspects of the project—a project team that spans two continents, two languages, and funding from both countries at different times. These global aspects are often encountered in contemporary simulation projects due to the international nature of organizations. This chapter intends to expressly link the technical project happenings and achievements with the qualitative and personal effects. Parts of this project have previously been presented in Hidalgo et al. (2016, 2017), and Pascual et al. (2016).