Automation of knowledge work: A framework of soft computing

Abstract

Modern information technologies have changed our world dramatically during last years. We see how a number of traditional professions were died, and how a number of new specialties and workplaces were born under pressure of new technologies. Technologies are moving so quickly, and in so many directions, that it becomes challenging to even keep in mind a general picture. In this article, we shortly discuss one of the most visible disruptive technologies – automation of knowledge work, and tried to formulate our vision why and how we can use soft computing framework in this area. Main ideas are illustrated on a very core activity in every society – smart learning for education.