A study of a mentoring program for knowledge transfer in a small software consultancy company

Abstract

Mentor programs are important mechanisms that serve functions such as career development as well as knowledge transfer. Many see mentor programs as an efficient, inexpensive, flexible and tailored way of transferring technical knowledge from experts to less experienced employees. We have investigated how a mentor program works in a small software consultancy company, and propose that the learning effect of the program could be improved by introducing methods to increase the employees level of reflection. © Springer-Verlag Berlin Heidelberg 2005.