Research on payment ux status during the share cycle services between Japan and China

Abstract

Different from traditional services, online services can simply develop from the place of origin to any region of the world. However, users in different regions are mostly used to local service design. Therefore, when online services are developed in different regions, service designers should consider that users have different perceptions of user experience. In this study, the rapid development of shared bikes around the world is used as a reference object. By comparing the different payment systems of online Share Cycle services between China and Japan, investigate the reasons, and research on User Experience of the Payment System (include Pre-charge or Post Payment, Manual Payment or Automatic Payment etc.) by questionnaire survey. In the subsequent research, I hope to propose user experience and service design methods that can be applied to China and Japan.